Set up your ClozBox
Customers get an eight-step setup guide in their account. Start here for help with your first day.
Get setup helpSUPPORT
How can we help?
Choose what you need. Support for your purchase and appliance runs through this website; your dealership records stay on your ClozBox.
Ask the support team
Describe the problem and get a reference number. Replies come by email and stay in one conversation.
Contact supportHardware fault or shipping damage
Start a return request (RMA) from your account. Don’t ship anything until it’s authorized.
Start a return requestOrder or billing question
Questions about a quote, an order, preparation, shipping, or invoices.
Ask about an orderLearn a workflow
Short videos of real tasks: customers, inventory, deals, payments, titles, and Buyer Reps.
Watch the videosCommon questions
Plain answers about local operation, backups, payments, and boundaries.
Read the FAQKeep dealership records off support channelsPlease don’t send customer files, deal jackets, Social Security numbers, databases, or backups. Routine support does not include remote access to dealership records, and a hardware replacement cannot guarantee data recovery without a verified backup.
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