Website Terms of Use
1. Scope and agreement
These Terms govern your use of clozbox.com, including its public pages, inquiry and quote forms, demonstrations, and website account features (the “Website”). Trailerdispatch LLC, doing business as ClozBox (“ClozBox,” “we,” “us,” or “our”), operates the Website. When you create an account, we ask you to accept these Terms using a clearly labeled checkbox; checking it means you agree. You can browse the Website and send an inquiry without an account. If you do not agree, do not create an account.
You must be at least 18 and legally able to enter a contract to create an account or submit a business application. If you act for a business, you represent that you are authorized to act for it.
These Terms cover the Website only. They do not grant a license to ClozBox software, provide a hardware warranty or maintenance and support, or form a purchase. Those are governed by separate documents presented when they apply: the Terms of Sale, the Software License, the Hardware Warranty, the ClozBox Care Maintenance and Support Terms, and our Shipping and Cancellation and Refund policies. If one of those documents conflicts with these Terms on its own subject, that document controls. Rights you have under law that cannot be waived are not affected.
2. Information, demonstrations, and availability
Website content explains our products. It is not legal, tax, lending, accounting, cybersecurity, or regulatory advice. Product videos and screenshots show the real ClozBox interface with demonstration data, and may reflect a particular version or configuration. Rely on the written specifications and configuration in your quote or order.
We may correct errors and change content, features, or availability. An inquiry, quote request, demonstration, account, or application is not an accepted order, financing approval, guaranteed discount, or promised delivery date. Quotes and orders are governed by their stated terms and validity and by applicable law. Nothing here allows us to disregard an accepted order, a written commitment, or a legal obligation.
3. Accounts and communications
Provide accurate information, keep your password private, and tell us promptly if you suspect unauthorized use. Do not share an account with unauthorized people, impersonate anyone, or submit an application you are not authorized to make. You are responsible for activity you authorize on your account. These Terms do not make you responsible for losses caused by our own breach of obligations that cannot lawfully be shifted to you.
We email you about your inquiries, account verification, security, applications, quotes, orders, and support requests, using the details you give us. When you submit an inquiry, we give you a reference number and reply by email. We call only if you give a phone number and ask us to. Marketing messages are separate and depend on your choices and the law. Submitting an inquiry does not authorize promotional calls or texts.
4. Acceptable use
Do not use the Website to break the law or infringe others’ rights; upload malicious code; interfere with the Website’s availability or security; attempt unauthorized access; harvest personal information; submit deceptive or automated requests; or get around access controls or rate limits. Do not test our systems for vulnerabilities without our written permission. This does not restrict activity the law protects.
Do not send dealership customer records, borrower details, Social Security numbers, credit reports, passwords, card security codes, database exports, or appliance backups through our forms or ordinary email. If something sensitive is truly needed to resolve a support issue, ask us first and we will provide a limited, approved process.
5. Website content and what you submit
We and our licensors own the Website’s software, branding, text, media, and design. You may view and use the Website for legitimate evaluation and business purposes. Except as the law allows or we permit in writing, do not copy, distribute, sell, or misattribute our content. Other companies’ names belong to their owners and do not imply endorsement.
You keep ownership of what you submit. You give us a limited, nonexclusive right to receive, store, copy, and use it only as reasonably needed to respond to you, provide the related service, protect the Website, and meet legal obligations, as described in the Privacy Policy. You confirm you have the right to submit it. This does not permit us to publish a testimonial or disclose your confidential business information; we publish testimonials and case studies only with your recorded approval.
You may give us nonconfidential product feedback. We may use it to improve our products without payment, but this does not transfer ownership of your other materials or override our confidentiality and privacy obligations. Please leave trade secrets and personal information out of feedback.
6. Third parties
Links to other websites are for convenience; those sites are run by others under their own terms and policies, and we are not responsible for their content just because we link to it. This does not remove our responsibility for providers acting on our behalf, our own statements, or duties the law imposes on us.
When online ordering is available, payment is handled by a third-party payment provider whose terms and privacy notice also apply. Card details are entered on the provider’s checkout page, never on our forms.
7. Website availability and disclaimers
To the extent permitted by applicable law, the Website and its general information are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not promise uninterrupted access, error-free content, or absolute security.
These disclaimers apply to the Website only. They do not replace or limit any product warranty, the Software License, maintenance and support commitments, or an accepted order, and they do not exclude warranties, duties, or remedies the law does not allow us to exclude. Nothing here guarantees that using ClozBox satisfies your dealership’s legal or regulatory obligations.
8. Liability limits
To the extent permitted by applicable law, neither party is liable under these Website Terms for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Website, including lost profits or business opportunities, where such damages may lawfully be excluded.
No exclusion applies to fraud, willful misconduct, gross negligence where it cannot be limited, death or personal injury to the extent it cannot be limited, statutory privacy or consumer remedies that cannot be waived, or any other liability the law does not allow a party to exclude or limit. These Website Terms do not limit liability under any separate product or service agreement.
9. Misuse claims
For business users only, and to the extent the law allows, you will defend and indemnify ClozBox against third-party claims directly caused by your intentionally unlawful use of the Website, knowing infringement through materials you submit, or impersonation of a business. This does not cover claims caused by ClozBox’s own misconduct or obligations we cannot transfer. We will give prompt notice and reasonable cooperation, and you may not settle in a way that imposes an admission, payment, or ongoing obligation on us without our reasonable written consent.
10. Suspension and termination
We may restrict access to the Website or an account when reasonably necessary to address security risks, misuse, legal requirements, or a material violation of these Terms. Where practical and appropriate, we will give notice and a chance to resolve the issue. Restricting a Website account does not cancel a software license, affect dealership data on your appliance, or remove rights under a separate order or service agreement. Retention is described in the Privacy Policy.
11. Disputes and governing law
If you have a concern, contact clozboxhq@gmail.com so we can try to resolve it. Contacting us does not stop you from bringing a claim, reporting to a regulator, or meeting a legal deadline.
These Terms are governed by the laws of the State of New York, excluding conflict-of-law rules, subject to mandatory protections that apply to you. Courts in New York County, New York have jurisdiction to the extent that choice of forum is lawful; any non-waivable right to another forum remains available.
These Terms do not require arbitration, waive a jury trial, shorten statutory claim periods, or waive class-action rights.
12. Changes and general provisions
Each version of these Terms shows its effective date and version number, and earlier versions remain available on request. We will give additional notice when the law requires it, and we will ask you to accept material changes that require your agreement. Changes do not retroactively remove accrued rights or alter accepted orders or service agreements without legally sufficient agreement.
If a provision is unenforceable, the rest continues to apply to the extent lawful. Not enforcing a provision once is not a waiver. These Terms, and documents they expressly incorporate, are the agreement about Website use, not about purchases or services. Questions: clozboxhq@gmail.com, or write to Trailerdispatch LLC, 77 Sands St, Brooklyn, NY 11201.