Your data
- Where exactly are our records stored, and who can reach them?
- Can we export everything, in a standard format, whenever we want?
- What happens to our data if we stop paying or leave?
Bad days
- What still works when the internet is down?
- How are outages reported, and what has the history been?
- How are backups made, tested, and restored, and by whom?
Money accuracy
- Are deal and payment calculations exact to the cent?
- Can a signed deal be changed afterwards, and is the change recorded?
- How are BHPH payments allocated between fees, interest, and principal?
- How are mistakes corrected without erasing what happened?
People and access
- Does each employee get their own login and role?
- What can a salesperson see compared with an owner or a collector?
- Is there a safe way to let a customer use the screen?
Fit and boundaries
- Does it handle our deal types: cash, outside finance, BHPH?
- Which jobs does it not do, so we know what we still need elsewhere?
- Who provides our contract forms, and who approves them?
Cost
- What is the total over five years, including support and updates?
- What is required, and what is optional?
- What do training and setup cost?
How ClozBox answers
Briefly: records stay on encrypted storage at the dealership, daily work runs without the internet, calculations are exact to the cent, signed deals lock with corrections recorded alongside, staff have individual role-based accounts, and Customer View protects other records. It is a one-time purchase with optional yearly care. It does not send email or SMS, connect to lenders or credit bureaus, or provide legal advice. The full list is on the ClozBox facts page.
This guide is general information, not legal, tax, or accounting advice. Your contracts, state rules, and qualified advisers decide what applies to your dealership.